Insurance and billing
Mend is an
out-of-network
practice
Our model gives the team more time with each patient and more control over how care is delivered.
Why out-of-network
Insurance contracts can limit how long a visit lasts, what services are covered, and how many visits are approved. At Mend, those decisions are based on what the evaluation shows and what the team recommends.
Many patients use out-of-network benefits for care at Mend. Reimbursement depends on the plan, and our team verifies benefits before the first visit.
What happens before your first visit
Before your first appointment, we verify your insurance benefits and determine your out-of-network deductible. We walk you through everything before you come in.
If you would like to start this process now, email a photo of the front and back of your insurance card along with your date of birth to hello@mend.nyc. We will follow up with you directly.
HSA and FSA
Mend accepts HSA and FSA cards. These accounts can typically be used for out-of-network medical expenses. Check with your HSA or FSA administrator for any specific limitations.
Questions?
If you have questions about your coverage, expected costs, or how reimbursement works with your specific plan, contact us before your first visit.